Monitoring
Monitoring your IT environment is essential to optimizing the Digital Employee Experience (DEX) within your organization.
Without insight into the performance of your systems and applications and employee satisfaction, it is difficult to determine whether your employees are working effectively and with satisfaction.
New Yard offers you the support needed to find out how satisfied your employees actually are through Monitoring.
Below we explain how we proceed and what you can expect from us.
Our approach
At New Yard, we take a proactive and data-driven approach to improving the digital employee experience in your organization.
The monitoring system we use provides continuous insight into both the performance of your IT environment and employee satisfaction.
We start by preventing unwanted downtime by detecting potential disruptions early, allowing us to intervene quickly and ensure stable operations.
In addition, we focus on proactive problem solving.
By continuously monitoring the Digital Employee Experience, we identify bottlenecks before they cause problems.
We address recurring issues with automated solutions, contributing to an efficient and reliable work environment.
The system provides insight into both hard data, such as application performance and workstation availability, and soft metrics, which measure employee satisfaction through surveys that are sent.
This combination provides a complete and nuanced picture of the Digital Employee Experience.
Based on this data, we create customized reports that serve as the foundation for action plans.
In this way, we ensure that your IT environment performs optimally and perfectly matches the needs of your employees, ultimately leading to higher satisfaction and productivity within your organization.
What to expect from us
At New Yard, your employees’ digital experience is key.
We ensure that your IT environment optimally meets their needs, leading to a better work experience.
You can expect the following from us:
01.
Continuous Insight and Predictability
We provide you with continuous insight into the performance of your IT environment and employee satisfaction.
This allows you to not only prevent problems, but also anticipate future bottlenecks.
02.
Enhanced Employee Experience
Our approach focuses on improving the digital employee experience.
This leads to higher satisfaction, which contributes to lower employee turnover and higher productivity.
03.
Clear Reporting
We provide clear and actionable reports, incorporating both hard data and soft metrics.
This enables you to make informed decisions about IT infrastructure and employee experience.
04.
Our services don’t stop at identifying problems.
We also provide proactive support and solutions to ensure that your IT environment continues to function optimally and that your employees remain happy.
Our Klanten
Get in contact
Want to know how one of our services can improve your Digital Employee Experience? Then contact us today for a no-obligation consultation. We will be happy to tell you more about our approach, our experience and our references. Together we will make your digital workplace a success factor for your organization.